Flowter

Privacy Policy

Last updated: June 4, 2025

Introduction

Flowter ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website (getflowter.com), web application, and Chrome extension (collectively, the "Service").

Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when using our Service, including:

  • Email address and name (when you create an account)
  • Billing information (when you purchase credits)
  • Profile information (when you update your profile)
  • Authentication tokens (to keep you logged in)

Usage Data

When you use our Service, we may collect usage data including:

  • URLs of pages you analyze
  • Screenshots captured during flow documentation
  • User flow steps and annotations you create
  • Device information (browser type, operating system)
  • IP address and approximate location (country/region)
  • Time and date of your use of the Service

Chrome Extension Data

Our Chrome extension collects the following data:

  • Screenshots of web pages you choose to capture
  • URLs of pages where you activate the extension
  • Authentication tokens (stored locally on your device)
  • Flow capture data (steps, annotations, metadata)

The extension requires several permissions to function properly, including access to tabs, storage, notifications, and the ability to inject scripts into web pages. These permissions are used solely for the purpose of providing the flow capture functionality.

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our Service
  • Processing your flow captures and generating analysis
  • Managing your account and subscription
  • Sending you service-related notifications
  • Responding to your inquiries and support requests
  • Improving our Service based on usage patterns
  • Detecting and preventing fraudulent activity
  • Complying with legal obligations

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your data is stored on secure servers provided by our hosting partners. Screenshots and flow data are stored in secure cloud storage with access controls. Authentication data is encrypted both in transit and at rest.

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Third-party companies that perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation.
  • With Your Consent: We may share your information with third parties when you have given us your consent to do so.

We do not sell your personal information to third parties.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access the personal information we hold about you
  • The right to request correction of inaccurate information
  • The right to request deletion of your information
  • The right to restrict or object to processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

We use cookies for:

  • Authentication and maintaining your session
  • Remembering your preferences
  • Understanding how you use our Service
  • Improving our Service based on usage data

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Third-Party Services

Our Service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services.

We may use third-party service providers for:

  • Payment processing (Stripe)
  • Authentication (Supabase Auth)
  • Analytics (Google Analytics)
  • Cloud storage (Vercel Blob Storage)
  • Database services (Supabase)

Each of these providers has their own Privacy Policy addressing how they use and protect your personal information.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us: